For our customers to be eligible for our theory test pass protection scheme you require to have booked your theory test using the Site and provide us with a copy of the original failed test certificate showing that you scored no less than 38 out of 50 on the multiple choice component in the actual exam. This pass protection also applies to you not passing the test due to hazard perception failure. All you need to do is satisfy our terms and conditions and provide us with proof of eligibility. Providing you do so we will rebook your test at our cost.